Terms & conditions | AMGS Group

REGULATIONS OF THE ONLINE STORE

This English version of the Regulations / Terms and Conditions is provided for information purposes only. The original and legally binding version is in Polish. All contracts concluded through the online store amgsgroup.pl are governed exclusively by Polish law and in the Polish language.

These Regulations define the general terms, principles, and method of sales conducted by AMGS GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with its registered office in Gdańsk, through the online store amgsgroup.pl (hereinafter referred to as: “the Online Store”), and also define the rules and conditions for providing free electronic services by AMGS GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with its registered office in Gdańsk.

$ 1 Definitions

Working Days – means days of the week from Monday to Friday, excluding public holidays.
Delivery – means the actual act of delivering the Goods to the Client by the Seller, through the Carrier, specified in the order.
Carrier – means the courier company with which the Seller cooperates for the purpose of carrying out the Delivery of Goods.
Password – means a string of alphanumeric or other characters chosen by the Client during Registration in the Online Store, used to secure access to the Client’s Account in the Online Store.
Client – means an entity for whom, in accordance with the Regulations and legal provisions, electronic services may be provided or with whom a Sales Agreement may be concluded.
Consumer – means a natural person performing a legal act with an entrepreneur that is not directly related to their business or professional activity.
Client’s Account – means an individual panel for each Client, activated on their behalf by the Seller after the Client’s Registration and conclusion of the Client Account Management service agreement.
Materials – content and multimedia objects (e.g., information, data, graphic files, photos), including works within the meaning of the Copyright and Related Rights Act, and images of natural persons, which are provided by the Client for placement on the ordered Goods.
Entrepreneur – means a natural person, legal person, or an organizational unit without legal personality, to whom the law grants legal capacity, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity..
Entrepreneur with Consumer Rights – means a natural person entering into a Sales Agreement directly related to their business activity, when the content of the Sales Agreement indicates that it does not have a professional character for this Entrepreneur, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.
Regulations – means these regulations.
Registration – means the factual act performed in the manner specified in the Regulations, required for the Client to use all functionalities of the Online Store.
Seller – means AMGS GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Gdańsk (80-416), Aleja Gen. Józefa Hallera 134/223, NIP: 5833278093, REGON: 368996951, entered into the register of entrepreneurs kept by the District Court Gdańsk-Północ in Gdańsk, VII Commercial Division of the National Court Register under KRS number 0001137130, with share capital of 150,000 PLN; e-mail: shop@amgsgroup.com, which is also the owner of the Online Store.
BDO Number – 000378635.
Store Website – means the websites under which the Seller operates the Online Store, functioning in the domain amgsgroup.pl.
Goods – means a product presented by the Seller via the Online Store Website, which may be the subject of a Sales Agreement.
Durability – the ability of the Goods to retain their functions and properties during normal use.
Durable Medium – means a material or tool enabling the Client or Seller to store information addressed personally to them, in a way that allows access to the information in the future for a period appropriate to the purposes for which the information serves, and which allows the stored information to be reproduced unchanged.
Sales Agreement – means a distance sales agreement concluded, on the terms specified in the Regulations, between the Client and the Seller.

$ 2 General Provisions and Use of the Online Store

All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its internet domain, the Online Store Website, as well as to patterns, forms, logotypes posted on the Online Store Website (with the exception of logotypes and photos presented on the Online Store Website for the purpose of presenting goods, for which copyrights belong to third parties) belong to the Seller, and their use may only take place in the manner specified and consistent with the Regulations and with the Seller’s written consent.
The Seller will make efforts to ensure that the use of the Online Store is possible for internet users with all popular web browsers, operating systems, device types, and internet connection types. The minimum technical requirements for using the Online Store Website are a web browser at least Microsoft Edge 109 or Internet Explorer 11 or Chrome 110 or FireFox 109 or Opera 95 or Safari 11 or newer, with Javascript enabled, accepting “cookies” and an internet connection with a bandwidth of at least 256 kbit/s. The Online Store Website is optimized for a minimum screen resolution of 1024×768 pixels.
The Seller uses a “cookies” mechanism, which, when Clients use the Online Store Website, are saved by the Seller’s server on the hard drive of the Client’s end device. The use of “cookies” is intended to ensure the proper functioning of the Online Store Website on Clients’ end devices. This mechanism does not damage the Client’s end device and does not cause configuration changes in the Clients’ end devices or in the software installed on these devices. Each Client can disable the “cookies” mechanism in their end device’s web browser. The Seller indicates that disabling “cookies” may, however, cause difficulties or prevent the use of the Online Store Website.
To place an order in the Online Store via the Online Store Website and to use services provided electronically via the Online Store Website, the Client must have an active email account.
It is forbidden for the Client to provide unlawful content and to use the Online Store, the Online Store Website, or free services provided by the Seller in a manner contrary to law, good customs, or infringing the personal rights of third parties.
The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of unauthorized persons obtaining and modifying Clients’ data, therefore Clients should use appropriate technical measures to minimize the aforementioned risks. In particular, they should use antivirus programs and programs that protect the identity of Internet users. The Seller never asks the Client to provide their Password in any form.
It is not permissible to use the resources and functions of the Online Store to conduct Client activities that would harm the Seller’s interests, i.e., advertising activities of another entrepreneur or product; activities consisting of posting content unrelated to the Seller’s activities; activities consisting of posting untrue or misleading content.

$ 3 Registration

To create a Client Account, the Client is obliged to make a free Registration.
Registration is not necessary to place an order in the Online Store.
To Register, the Client should fill in the registration form provided by the Seller on the Online Store Website and send the completed registration form electronically to the Seller by selecting the appropriate function in the registration form. During Registration, the Client sets an individual Password.
While filling in the registration form, the Client has the opportunity to review the Regulations, accepting its content by marking the appropriate field in the form.
After sending the completed registration form, the Client immediately receives, by electronic means to the email address provided in the registration form, confirmation of Registration by the Seller. At this moment, the agreement for the provision of the Client Account Management service by electronic means is concluded, and the Client gains access to the Client Account and the ability to change the data provided during Registration.

$ 4 Orders

The information contained on the Online Store Website does not constitute an offer by the Seller within the meaning of the Civil Code, but merely an invitation to Clients to submit offers for concluding a Sales Agreement.
The Client can place orders in the Online Store via the Online Store Website 7 days a week, 24 hours a day.
A Client placing an order via the Online Store Website completes the order by selecting the Goods they are interested in. Adding Goods to the order occurs by selecting the “ADD TO CART” command under the given Goods presented on the Online Store Website. After completing the entire order and indicating the Delivery method and payment form in the “CART”, the Client places the order by sending the order form to the Seller, by selecting the “BUY AND PAY” button on the Online Store Website. In each case, before sending the order to the Seller, the Client is informed about the total price for the selected Goods and Delivery, as well as all additional costs that the Client will be obliged to bear in connection with the Sales Agreement.
The Client has the possibility to place an individual order, in which the Goods will be made according to their specifications or will serve to satisfy their individualized needs. For this purpose, the Client, when completing the preliminary order, can choose the model of Goods they are interested in from those presented by the Seller on the Online Store Website, specifying its properties or giving features strictly related to their person, in particular: text, font, color, and other personalized features for a given order. After completing the preliminary order, the Client submits a price inquiry to the Seller by sending an email to the email address provided by the Seller. By sending an email to the Seller, the Client requests a free design covering the preliminary order.
After receiving the preliminary order, the Seller sends the Client a design of the Goods in the form of a graphic file, according to the preliminary order, via email, specifying possible payment and Delivery methods. The Client can accept or reject the submitted design by sending an email to the Seller indicating the chosen Delivery method and payment form. The Client thus places an order. In each case, before sending the order to the Seller, the total price of the selected Goods and the total cost of the chosen Delivery method are provided.
The Client’s acceptance of the design is final and binding.
Placing an order constitutes an offer by the Client to the Seller to conclude a Sales Agreement for the Goods subject to the order.
After placing an order, the Seller sends a confirmation of its placement to the email address provided by the Client.
Subsequently, after confirming the order placement, the Seller sends information about the order acceptance for realization to the email address provided by the Client. The information about order acceptance for realization is the Seller’s declaration of acceptance of the offer referred to in §4 section 7 above, and the Sales Agreement is concluded at the moment the Client receives it.
After concluding the Sales Agreement, the Seller confirms its terms to the Client by sending them on a Durable Medium to the Client’s email address or in writing to the address indicated by the Client during Registration or when placing the order.

$ 5 Payments

Prices on the Online Store Website listed for a given Good are gross prices and do not include information regarding Delivery costs and any other costs that the Client will be obliged to bear in connection with the Sales Agreement, about which the Client will be informed when choosing the Delivery method and placing the order. For international shipments, particularly outside the European Union, the prices of Goods do not include any customs duties, import taxes (e.g., VAT in the destination country), or other fees imposed by customs authorities or other institutions of the destination country. The Client is solely responsible for settling all such duties and fees.
The Client can choose the following forms of payment for ordered Goods:
bank transfer to the Seller’s bank account (in this case, the order fulfillment will begin after the Seller sends the Client confirmation of order acceptance and after the funds are credited to the Seller’s bank account);
bank transfer, credit cards, Apple Pay, Google Pay via the external PayPal payment system, operated by PayPal (Europe) S.à r.l. & Cie, S.C.A. with its registered office in Luxembourg (in this case, the order fulfillment will begin after the Seller sends the Client confirmation of order acceptance and after the Seller receives information from the PayPal system about the Client’s payment).
The Client should make payment for the order in the amount resulting from the concluded Sales Agreement within 7 Working Days, if they chose the prepayment option.
In the event of the Client’s failure to make payment within the period referred to in §5 section 3 of the Regulations, the Seller sets an additional period for the Client to make payment and informs the Client about it on a Durable Medium. The information about the additional payment period also includes information that after the ineffective expiry of this period, the Seller will withdraw from the Sales Agreement. In the event of an ineffective expiry of the second payment period, the Seller will send the Client a statement of withdrawal from the agreement on a Durable Medium based on Article 491 of the Civil Code.

$ 6 Delivery

The Seller carries out Delivery worldwide.
The Seller is obliged to deliver the Goods in accordance with the Sales Agreement. The Seller is not liable for delays in delivery resulting from customs procedures, actions of state authorities in the destination country, or force majeure events. The risk of loss or damage to the Goods passes to the Client at the moment the Goods are handed over to the Carrier for international transport. Any claims regarding destruction, loss, or damage to the shipment caused by the Carrier after it has been dispatched should be directed by the Client directly to the Carrier.
The Seller posts information on the Online Store Website about the number of Working Days required for Delivery and order fulfillment.
The Delivery and order fulfillment period indicated on the Online Store Website is counted in Working Days according to §5 section 2 of the Regulations.
Ordered Goods are delivered to the Client via the Carrier to the address indicated in the order form.
On the day the Goods are sent to the Client, information confirming the shipment by the Seller is sent to the Client’s email address.
The Client is obliged to examine the delivered shipment at the time and in the manner customary for shipments of a given type. In the event of damage or shortage of the shipment, the Client has the right to demand that the Carrier’s employee draw up an appropriate protocol.
The Seller sends a proof of purchase for the delivered Goods to the Client’s email address provided in the order form, in the form of an electronic PDF file. To open the file, the Client should have free software compatible with the PDF format. The Seller recommends Adobe Acrobat Reader for this purpose, which can be downloaded free of charge at https://www.adobe.com. The proof of purchase is also available to the Client in the Client Account after logging in.
To receive a VAT invoice, the Client should declare at the time of purchase that they are purchasing the Goods as an Entrepreneur (taxpayer). This declaration is made by marking the appropriate field in the order form before sending the order to the Seller.

$ 7 Warranty for Entrepreneurs

The Seller excludes its liability under warranty towards Clients who are Entrepreneurs.

$ 8 Non-conformity of the Goods with the Agreement

Consumer and Entrepreneur with Consumer Rights Complaint

The Goods are in conformity with the agreement if, in particular, their:
1. description, type, quantity, quality, completeness, and functionality, and in relation to goods with digital elements – also compatibility, interoperability, and availability of updates;
2. suitability for a particular purpose for which the Consumer or Entrepreneur with Consumer Rights needs it, about which the Consumer or Entrepreneur with Consumer Rights informed the Seller at the latest at the time of concluding the agreement and which the Seller accepted.
Furthermore, for the Goods to be considered in conformity with the agreement, they must:
1. 1. be fit for the purposes for which Goods of that kind are normally used, taking into account applicable laws, technical standards, or good practices;
  2. be supplied in such quantity and possess such characteristics, including Durability and safety, and in relation to Goods with digital elements – also functionality and compatibility, as are typical for Goods of that kind and which the Consumer or Entrepreneur with Consumer Rights can reasonably expect, taking into account the nature of the Goods and any public statement made by the Seller, their predecessors in title, or persons acting on their behalf, in particular in advertising or on the label, unless the Seller demonstrates that:
    1. they did not know of the public statement and, reasonably, could not have known of it;
    2. before the conclusion of the agreement, the public statement was corrected with the preservation of the conditions and form in which the public statement was made, or in a comparable manner;
    3. the public statement had no influence on the decision of the Consumer or Entrepreneur with Consumer Rights to conclude the agreement.
    4. be supplied with packaging, accessories, and instructions that the Consumer or Entrepreneur with Consumer Rights can reasonably expect;
    5. be of the same quality as a sample or model that the Seller made available to the Consumer or Entrepreneur with Consumer Rights before the conclusion of the agreement, and correspond to the description of such a sample or model.
The Seller is not liable for the non-conformity of the Goods with the agreement to the extent referred to in §8 section 2, if the Consumer or Entrepreneur with Consumer Rights, at the latest at the time of concluding the agreement, was explicitly informed that a specific feature of the Goods deviates from the conformity requirements specified in §8 section 2, and explicitly and separately accepted the lack of a specific feature of the Goods.
The Seller is liable for the non-conformity of the Goods with the agreement resulting from improper installation of the Goods, if:
1. it was carried out by the Seller or under their responsibility;
2. improper installation carried out by the Consumer or Entrepreneur with Consumer Rights resulted from errors in the instructions provided by the entrepreneur or a third party.
The Seller is liable for the non-conformity of the Goods with the agreement existing at the time of its delivery and revealed within two years from that moment, unless the Goods’ shelf life, specified by the Seller, its predecessors in title, or persons acting on their behalf, is longer. It is presumed that the non-conformity of the Goods with the agreement, which became apparent before the expiry of two years from the time of delivery, existed at the time of its delivery, unless proven otherwise or if this presumption is incompatible with the specificity of the Goods or the nature of the non-conformity of the Goods with the agreement.
The Seller cannot rely on the expiry of the period for detecting non-conformity of the Goods with the agreement specified in §8 section 5, if this defect was fraudulently concealed.
If the Goods are non-conforming with the agreement, the Consumer or Entrepreneur with Consumer Rights may demand their repair or replacement.
The Seller may make a replacement when the Consumer or Entrepreneur with Consumer Rights demands repair, or the Seller may make a repair when the Consumer or Entrepreneur with Consumer Rights demands replacement, if bringing the Goods into conformity with the agreement in the manner chosen by the Consumer or Entrepreneur with Consumer Rights is impossible or would require excessive costs for the Seller. If repair and replacement are impossible or would require excessive costs for the Seller, they may refuse to bring the goods into conformity with the agreement.
When assessing the excessiveness of costs for the Seller, all circumstances of the case are taken into account, in particular the significance of the non-conformity of the Goods with the agreement, the value of the conforming Goods, and the excessive inconvenience for the Consumer or Entrepreneur with Consumer Rights resulting from the change in the method of bringing the Goods into conformity with the agreement.
The Seller carries out repair or replacement within a reasonable time from the moment the Seller was informed by the Consumer or Entrepreneur with Consumer Rights about the non-conformity with the agreement, and without undue inconvenience for the Consumer or Entrepreneur with Consumer Rights, taking into account the specificity of the Goods and the purpose for which the Consumer or Entrepreneur with Consumer Rights acquired them. The costs of repair or replacement, including in particular postage costs, transport, labor, and materials, are borne by the Seller.
The Consumer or Entrepreneur with Consumer Rights provides the Seller with the Goods subject to repair or replacement. The Seller collects the Goods from the Consumer or Entrepreneur with Consumer Rights at its own expense.
If the Goods were installed before the non-conformity of the Goods with the agreement became apparent, the Seller disassembles the goods and reassembles them after repair or replacement or orders these activities to be performed at its own expense.
The Consumer or Entrepreneur with Consumer Rights is not obliged to pay for the ordinary use of the Goods that were subsequently replaced.
If the Goods are non-conforming with the agreement, the Consumer or Entrepreneur with Consumer Rights may submit a statement of price reduction or withdrawal from the agreement, when:
1. the Seller refused to bring the Goods into conformity with the agreement in accordance with §8 section 8 above;
2. the Seller failed to bring the Goods into conformity with the agreement in accordance with §8 section 10 to §8 section 12 above;
3. the non-conformity of the Goods with the agreement still exists, despite the Seller’s attempts to bring the Goods into conformity with the agreement;
4. the non-conformity of the Goods with the agreement is significant enough to justify a price reduction or withdrawal from the agreement without prior use of the protective measures specified from §8 section 7 to §8 section 12 above; e) from the Seller’s statement or circumstances, it clearly results that they will not bring the Goods into conformity with the agreement within a reasonable time or without undue inconvenience for the Consumer or Entrepreneur with Consumer Rights.
The Seller is obliged to respond to a consumer complaint within 14 days from the date of its receipt.
The Seller promptly refunds to the Consumer or Entrepreneur with Consumer Rights amounts due as a result of exercising the right to price reduction, no later than within 14 days from the date of receiving the Consumer’s or Entrepreneur with Consumer Rights’ statement on price reduction.
The Consumer or Entrepreneur with Consumer Rights cannot withdraw from the agreement if the non-conformity of the Goods with the agreement is insignificant. It is presumed that the non-conformity of the Goods with the agreement is significant.
If the non-conformity with the agreement concerns only some of the Goods delivered under the agreement, the Consumer or Entrepreneur with Consumer Rights may withdraw from the agreement only in relation to those Goods, and also in relation to other Goods acquired by the Consumer or Entrepreneur with Consumer Rights together with the non-conforming Goods, if it cannot be reasonably expected that the Consumer or Entrepreneur with Consumer Rights would agree to keep only the conforming Goods.
In the event of withdrawal from the agreement, the Consumer or Entrepreneur with Consumer Rights promptly returns the Goods to the Seller at the Seller’s expense. The Seller refunds the price to the Consumer or Entrepreneur with Consumer Rights promptly, no later than within 14 days from the date of receiving the Goods or proof of their dispatch.
The Seller refunds the price using the same method of payment as used by the Consumer or Entrepreneur with Consumer Rights, unless the Consumer or Entrepreneur with Consumer Rights explicitly agreed to a different method of refund that does not involve any costs for them.
The Seller does not use out-of-court dispute resolution, as referred to in the Act of September 23, 2016, on out-of-court consumer dispute resolution.

$ 9 Withdrawal from the Sales Agreement

A Client who is a Consumer or an Entrepreneur with Consumer Rights, who has concluded a Sales Agreement, may withdraw from it without stating a reason within 14 days.
The period for withdrawal from the Sales Agreement begins from the moment the Goods are taken into possession by the Consumer, Entrepreneur with Consumer Rights, or a third party indicated by them other than the carrier.
The Consumer or Entrepreneur with Consumer Rights may withdraw from the Sales Agreement by submitting a statement of withdrawal to the Seller. This statement may be submitted, for example, in writing to the Seller’s address, i.e.: AMGS GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, Aleja Gen. Józefa Hallera 134/223 (80-416), Gdańsk, or via email to the Seller’s address, i.e.: shop@amgsgroup.com. The statement can be submitted on a form, the model of which has been posted by the Seller on the Online Store Website at: Withdrawal Form. To meet the deadline, it is sufficient to send the statement before its expiry.
The Consumer or Entrepreneur with Consumer Rights may withdraw from the Sales Agreement by submitting a statement of withdrawal to the Seller via the form available on the website at: Electronic Withdrawal Form. To meet the deadline, it is sufficient to send the statement before its expiry. The Seller promptly confirms to the Consumer or Entrepreneur with Consumer Rights the receipt of the form submitted via the website.
In the event of withdrawal from the Sales Agreement, it is considered not concluded.
If the Consumer or Entrepreneur with Consumer Rights submitted a statement of withdrawal from the Sales Agreement before the Seller accepted their offer, the offer ceases to be binding.
The Seller is obliged to promptly, no later than within 14 days from the date of receiving the Consumer’s or Entrepreneur with Consumer Rights’ statement of withdrawal from the Sales Agreement, refund all payments made by them, including the cost of Delivery of the Goods to the Consumer or Entrepreneur with Consumer Rights. The Seller may withhold the refund of payments received from the Consumer or Entrepreneur with Consumer Rights until the Goods are returned, or until the Consumer or Entrepreneur with Consumer Rights provides proof of dispatch of the Goods, whichever occurs first.
If the Consumer or Entrepreneur with Consumer Rights exercising the right of withdrawal chose a method of delivery of the Goods other than the cheapest ordinary method of Delivery offered by the Seller, the Seller is not obliged to refund to the Consumer or Entrepreneur with Consumer Rights the additional costs incurred by them.
The Consumer or Entrepreneur with Consumer Rights is obliged to return the Goods to the Seller promptly, but no later than within 14 days from the day on which they withdrew from the Sales Agreement. To meet the deadline, it is sufficient to send the Goods back to the Seller’s address before this deadline expires.
In the event of withdrawal, the Client who is a Consumer or an Entrepreneur with Consumer Rights bears only the direct costs of return.
If, due to its nature, the Goods cannot be returned by ordinary mail, the Seller informs the Consumer and Entrepreneur with Consumer Rights about the costs of returning the item on the Online Store Website.
The Consumer and Entrepreneur with Consumer Rights are liable for the decrease in the value of the Goods resulting from their use in a manner exceeding what is necessary to ascertain the nature, characteristics, and functioning of the Goods.
The Seller refunds payments using the same method of payment as used by the Consumer or Entrepreneur with Consumer Rights unless the Consumer or Entrepreneur with Consumer Rights explicitly agreed to a different method of refund that does not involve any costs for them.
The right to withdraw from the Sales Agreement does not apply to a Consumer or an Entrepreneur with Consumer Rights in relation to agreements where the Goods are non-prefabricated items, manufactured according to the Consumer’s or Entrepreneur with Consumer Rights’ specifications or serving to satisfy their individualized needs.
The right to withdraw from the Sales Agreement does not apply to a Consumer or an Entrepreneur with Consumer Rights in relation to agreements where the Goods are delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the package was opened after delivery.

$ 10 Free Services

The Seller provides the following free electronic services to Clients:
1. Contact Form;
2. Newsletter;
3. Client Account Management.
The services indicated in §10 section 1 above are provided 7 days a week, 24 hours a day.
The Seller reserves the right to choose and change the type, forms, time, and method of granting access to selected listed services, about which it will inform Clients in a manner appropriate for changing the Regulations.
The Contact Form service consists of sending a message to the Seller using the form placed on the Online Store Website.
Resignation from the free Contact Form service is possible at any time and consists of ceasing to send inquiries to the Seller.
Any Client can use the Newsletter service by entering their email address using the registration form provided by the Seller on the Online Store Website. After sending the completed registration form, the Client immediately receives, by electronic means to the email address provided in the registration form, an activation link to confirm subscription to the Newsletter. At the moment the Client activates the link, an agreement for the provision of the Newsletter service by electronic means is concluded.
The Newsletter service consists of the Seller sending electronic messages containing information about new products or services in the Seller’s offer to the email address. The Newsletter is sent by the Seller to all Clients who have subscribed.
Each Newsletter addressed to specific Clients contains, in particular: information about the sender, a completed “subject” field specifying the content of the message, and information about the possibility and method of resigning from the free Newsletter service.
The Client can unsubscribe from the Newsletter at any time by unsubscribing via the link included in each electronic message sent as part of the Newsletter service or by deactivating the appropriate field in the Client Account.
The Client Account Management service is available after Registration on the terms described in the Regulations and consists of providing the Client with a dedicated panel within the Online Store Website, enabling the Client to modify the data they provided during Registration, as well as tracking the status of order fulfillment and the history of already fulfilled orders.
A Client who has Registered can submit a request to the Seller to delete the Client Account, whereby in the event of such a request, the Client Account may be deleted within 14 days of the request.
The Seller is entitled to block access to the Client Account and free services, in the event of the Client acting to the detriment of the Seller, i.e., conducting advertising activities of another entrepreneur or product; activities consisting of posting content unrelated to the Seller’s activities; activities consisting of posting untrue or misleading content, as well as in the event of the Client acting to the detriment of other Clients, the Client violating legal provisions or the provisions of the Regulations, and also when blocking access to the Client Account and free services is justified by security reasons – in particular: the Client breaking the security of the Online Store Website or other hacking activities. Blocking access to the Client Account and free services for these reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Client Account and free services. The Seller notifies the Client about blocking access to the Client Account and free services electronically to the address provided by the Client in the registration form.
The Client may submit a complaint to the Seller in connection with the use of free electronic services provided by the Seller. A complaint may be submitted, for example, electronically and sent to shop@amgsgroup.com or via the Client Account, on the terms described on the Online Store Website. In the complaint, the Client should include a description of the problem that occurred. The Seller promptly, but no later than within 14 days, considers complaints and provides the Client with a response.

$ 11 Client’s Responsibility for Content Posted by Them

By posting and making content available, the Client voluntarily disseminates content. The posted content does not express the views of the Seller and should not be identified with its activities. The Seller is not a content provider, but only an entity that provides appropriate ICT resources for this purpose.
The Client declares that:
1. they are authorized to use proprietary copyrights, industrial property rights, and/or related rights to – respectively – works, subjects of industrial property rights (e.g., trademarks), and/or subjects of related rights, which constitute the content;
2. the placement and disclosure within the services referred to in §10 of the Regulations of personal data, image, and information concerning third parties took place legally, voluntarily, and with the consent of the persons concerned;
3. they agree to other Clients and the Seller viewing the published content, and also authorize the Seller to use them free of charge in accordance with the provisions of these Regulations; d) they agree to the elaboration of works within the meaning of the Copyright and Related Rights Act.
The Client is not entitled to:
1. post personal data of third parties or disseminate the image of third parties without the legally required permission or consent of the third party as part of the use of the services referred to in §10 of the Regulations;
2. post content of an advertising and/or promotional nature as part of the use of the services referred to in §10 of the Regulations.
The Seller is liable for content posted by Clients provided that it receives notification in accordance with §12 of the Regulations.
It is forbidden for Clients to post content as part of the use of the services referred to in §10 of the Regulations that could, in particular:
1. be posted in bad faith, e.g., with the intent to violate the personal rights of third parties;
2. infringe any rights of third parties, including rights related to the protection of copyrights and related rights, industrial property rights, trade secrets, or related to confidentiality obligations;
3. be offensive or constitute a threat directed at other persons, contain language violating good customs (e.g., by using vulgarisms or terms generally considered offensive);
4. be contrary to the Seller’s interest, i.e., content constituting advertising material of another entrepreneur or product; content unrelated to the Seller’s activities; untrue or misleading content;
5. otherwise violate the provisions of the Regulations, good customs, applicable law, social or moral norms.
In the event of receiving a notification in accordance with §12 of the Regulations, the Seller reserves the right to modify or delete content posted by Clients as part of their use of the services referred to in §10 of the Regulations, in particular in relation to content which, based on reports from third parties or relevant authorities, has been found to constitute a violation of these Regulations or applicable legal provisions. The Seller does not conduct ongoing control of posted content.
The Client agrees to the Seller’s free use of the content posted by them on the Online Store Website.

$ 12 Reporting a Threat or Infringement of Rights

If the Client or another person or entity believes that content published on the Online Store Website infringes their rights, personal rights, good customs, feelings, morality, beliefs, principles of fair competition, know-how, legally protected secrets, or obligations based on confidentiality, they may notify the Seller of a potential infringement.
The Seller, notified of a potential infringement, takes immediate action to remove from the Online Store Website the content causing the infringement.

$ 13 Personal Data Protection

The principles of Personal Data Protection are set out in the Privacy Policy.

$ 14 Termination of Agreement (Does Not Apply to Sales Agreements)

Both the Client and the Seller may terminate the agreement for the provision of electronic services at any time and without giving reasons, subject to the preservation of rights acquired by the other party before the termination of the aforementioned agreement and the provisions below.
A Client who has Registered terminates the agreement for the provision of electronic services by sending a relevant declaration of will to the Seller, using any means of distance communication that allows the Seller to become acquainted with the Client’s declaration of will.
The Seller terminates the agreement for the provision of electronic services by sending a relevant declaration of will to the Client’s email address provided by the Client during Registration.

$ 15 Final Provisions

The Seller is liable for non-performance or improper performance of the agreement, but in the case of agreements concluded with Clients who are Entrepreneurs, the Seller is liable only in the case of intentional harm and within the limits of actual losses incurred by the Client who is an Entrepreneur.
The content of these Regulations may be recorded by printing, saving on a medium, or downloading at any time from the Online Store Website.
In the event of a dispute arising on the basis of a concluded Sales Agreement, the parties will strive to resolve the matter amicably. The law applicable to the resolution of all disputes arising under these Regulations is Polish law.
Notwithstanding the choice of Polish law, nothing in these Regulations shall deprive a Consumer of the protection afforded to them by the provisions of the law of the country of their habitual residence, from which such provisions cannot be derogated by agreement. In the event of any dispute, the Consumer may be entitled to pursue claims in accordance with the law applicable in their country of residence, subject to international private law regulations.
The Seller reserves the right to change these Regulations. All orders accepted by the Seller for fulfillment before the effective date of the new Regulations are fulfilled based on the Regulations that were in force on the day the Client placed the order. The change to the Regulations comes into force within 7 days from the date of publication on the Online Store Website. The Seller will inform the Client 7 days before the new Regulations come into force about the change in the Regulations by means of an electronic message containing a link to the text of the amended Regulations. If the Client does not accept the new content of the Regulations, they are obliged to notify the Seller of this fact, which results in the termination of the agreement in accordance with the provisions of §14 of the Regulations.
Agreements with the Seller are concluded in Polish
Any translations of these Regulations into other languages are provided for convenience only. In case of any discrepancies or differences in interpretation, the Polish version of these Regulations shall prevail and be legally binding.
The Regulations come into force on July 29, 2025